文件列表33
- 29 - Service Operations - Incident and Problem Management.mp4 87.06 MB
- 24 - Service Transition - Release and Deployment Management.mp4 76.09 MB
- 27 - Service Operations - Service Desk Function.mp4 72.14 MB
- 15 - Service Design - Availability Management.mp4 66.01 MB
- 30 - Service Operations - Event and Access Management.mp4 64.76 MB
- 06 - Service Strategy - Introduction.mp4 61.77 MB
- 32 - Continual Service Improvement.mp4 60.38 MB
- 02 - ITIL Foundations - Terminology.mp4 58.64 MB
- 13 - Service Design - Service Level Management.mp4 58.14 MB
- 18 - Service Design - Design Coordination and IT Service Continuity Management.mp4 57.8 MB
- 05 - Service Lifecycle.mp4 56.71 MB
- 09 - Service Strategy - Financial Management for IT.mp4 55.88 MB
- 04 - Processes and Functions.mp4 55.79 MB
- 16 - Service Design - Capacity Management.mp4 53.84 MB
- 10 - Service Strategy - Business Relationship Managment.mp4 53.84 MB
- 07 - Service Strategy - Service Packages, SLPs, and Assets.mp4 53.12 MB
- 12 - Service Design - Supplier Management.mp4 53.12 MB
- 23 - Service Transition - Service Asset and Configuration Management.mp4 52.2 MB
- 03 - ITSM and Services.mp4 49.8 MB
- 26 - Service Operations - Overview.mp4 49.75 MB
- 25 - Service Transition - Review good.mp4 49.31 MB
- 28 - Service Operations - Technical, Application, and IT Operations Management Functions.mp4 48.27 MB
- 17 - Service Design - Information Security Management.mp4 47.14 MB
- 31 - Service Operations - Request Fulfillment.mp4 46.66 MB
- 21 - Service Transition - Change Management.mp4 46.61 MB
- 19 - Service Transition - Introduction.mp4 46.35 MB
- 20 - Service Transition - Transition Planning and Support.mp4 45.82 MB
- 14 - Service Design - Service Catalogue Management.mp4 45.35 MB
- 22 - Service Transition - Knowledge Management.mp4 44.08 MB
- 08 - Service Strategy - Service Portfolio Management.mp4 43.7 MB
- 01 - ITIL - Foundations Introduction.mp4 41.67 MB
- 11 - Service Design - Introduction.mp4 41.2 MB
- 33 - ITIL Exam Cram.mp4 30.41 MB
